CURRENT TURNAROUND 6-8 WEEKS / SAVE 10% TODAY WITH CODE: CUTEADDICTS10

FAQS

TURNAROUND TIMES

All our items are handmade to order, (unless stated otherwise) Please allow up-to 6 weeks for your order to be completed & dispatched. This may be longer depending on the time of year or current workload. Please be patient and don't hesitate to message to enquire about your order progress. If you require an order for a specific deadline, please specify as we can often accommodate these requirements.

PAYMENT

We accept a variety of payment methods now including Clearpay & Laybuy

SHIPPING

Cute Co ship via Royal Mail 2nd Class Standard at the flat rate cost of £3.95. Free Shipping for orders over £50, International Shipping prices may vary. We cannot be held responsible for parcels once they leave, if you would like to upgrade to Signed for/Tracked delivery please contact us before placing your order. Free Local Collection also available from Hampton, Peterborough.

VARIATIONS

Designs/materials are all subject to availability at the time of ordering. As all of our items are handmade to order variations may occur from time to time & differ slightly from the photos used on the website, Facebook and Instagram. Photos used are edited, filtered and lightened. 

CUSTOM ORDERS

We are more than happy to accept custom orders and will always try our best to create what you are looking for. Feel free to pop us a message with your ideas and we will give you a quote. Please note we are not able to use copyright designs.

CHANGES TO ORDER

If you would like to make any changes to your order please note these changes must be made within 48 hours, no changes to the order can be accepted after this time.

DISCLAIMER

These Products are not toys. They are intended for decor purposes only. Please keep out of reach of small children.

If you have any other questions please don't hesitate to get in contact.